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We make home moves effortless (Call: 0845 071 2600)

A simple guide to what we can do for your clients:

Personal move manager

  • An experienced Move Manager to manage the move
  • Create a Personal Move Plan
  • Single point of contact; speak to the same person each time
  • Provide expert moving advice

Removals & Storage

  • Recommend reputable removal companies suitable for move
  • Arrange for removal companies to visit home to give quote
  • Arrange parking bay suspension
  • After instruction manage any changes/cancellations that may arise
  • Arrange any storage requirements
  • Arrange for unwanted items to be removed

Home telephone

  • Manage entire process of transfer of account
  • Ensure current telephone account is shut down at time chosen by mover
  • Ensure new telephone account is live at requested time on day of move
  • Confirm new telephone and account numbers

Broadband

  • Manage entire process of transfer of the account
  • Advise when service will be live in new home
  • Confirm any new account numbers

Gas & Electricity

  • Provide list of all gas and electricity suppliers at new home showing average annual bill
  • Set up new accounts with provider chosen by mover
  • Text/remind mover on moving day to take final meter readings
  • Shut down accounts with final meter readings
  • Arrange for final bill to be forwarded to new address

Water

  • Shut down water account
  • Set up water account
  • If either property metered provide serial number and advise on location of meter

Council tax

  • Close current local council tax account
  • Open new local council tax account
  • Apply for any exemptions/reductions from paying council tax (empty house, second home etc.)

Parking permits

  • Return any outstanding parking permits to old local council for refund
  • Provide filled-in application for parking permit in new borough
  • Advise what identification is required for temporary permit

Satellite/Cable

  • Transfer current satellite/cable service
  • Book new satellite/cable service

Security & Privacy

  • Arrange locksmith to change locks at new home on moving day
  • Arrange free security survey at new home
  • Stop junk mail
  • Stop unwanted telesales calls

Miscellaneous services

  • Book professional spring clean of both homes
  • Recommend local handy men
  • Arrange for printed change of address cards
  • Create change of address card for email

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